Shipping Policy
This policy explains how we process, pack and deliver your SIGO Oils orders across India.
01. Order processing
Orders are processed within 1–2 business days of confirmation. Each bottle is freshly sealed and packed in cold-chain-safe, leak-proof packaging to protect quality in transit.
02. Delivery timelines
Standard delivery takes 2–7 business days depending on your location, via trusted partners such as Delhivery, Shiprocket and our local express network. Metro cities are typically faster than remote areas.
03. Shipping charges
- •FREE delivery on all orders above ₹500.
- •A flat ₹49 shipping fee applies to orders below ₹500.
- •Charges, if any, are shown clearly at checkout before payment.
04. Serviceable areas
We deliver to most pincodes across India. Enter your pincode at checkout to instantly check serviceability and the estimated delivery date. If we don't deliver to your area yet, please contact us — we're expanding fast.
05. Order tracking
Once dispatched, you'll receive a tracking number by SMS/email. You can also track every order in real time under My Account → Orders.
06. Delays & exceptions
Deliveries may occasionally be delayed by weather, festivals, regional restrictions or courier issues beyond our control. We'll keep you updated and do our best to resolve any delay quickly.
07. Damaged or wrong items
If your order arrives damaged, leaking or incorrect, please contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund as per our Return Policy.
Questions about this policy?
We're happy to help — reach our support team.
